Client Testimonials

HAPPY CUSTOMERS

Business is easy when you have a supplier you can rely on. Independent contractors in developing countries trust us to provide all they need for their projects, from machines, repairs and spares to manpower and training.

But don’t just take our word for it – here’s a selection of projects we’ve supported and a little about what our satisfied customers had to say about our machines, our team, our service and our aftersales.

Find Out More About The Team Here.

Hitachi 1200 - Hong Kong

Due to the size and weight of the Hitachi 1200 excavator, a combination of flat racks and containers were used to ship the unit. The unit was loaded in Johannesburg before being delivered to Durban port for shipment to Hong Kong.


CAT 140G - Dar es Salaam, Tanzania

This CAT 140G was transported from Alamo, Texas to Houston, lashed onto a 40ft flat rack and shipped to our customer in Dar es Salaam, Tanzania.


Bitelli SF60 T3 - Lagos, Nigeria

This Bitelli SF60 T3 customs export was completed out of Canada and then transported via a bonded carrier from Toronto, Canada to New York. This was then shipped to our customer in Lagos, Nigeria.


DAF LF45 - Tema, Ghana

The DAF LF45 which is mounted with a Cherry Picker was transported via low loader from the border of Germany to Antwerp before being shipped via RORO to Tema, Ghana. The total transit time was 17 days, leaving our customer very satisfied.


Gomaco GT6300 - Ho Chi Minh, Vietnam

This Gomaco GT6300 Slip Form Paver was loaded onto a low loader and transported to Zeebrugge port in Belgium before being shipped RORO to Ho Chi Minh, Vietnam.


PTC Vibrator 60 - Manila, Philippines

The PTC vibrator 60 with Hydraulic power pack was loaded into a 40ft high cube container in Germany and transported to port by the shipping carrier and took 30 days to reach its destination of Manila, Philippines.


Sany Cranes - Haifa, Israel

The 2 cranes were dismantled, and the crane parts were loaded into containers. The main base units were transported to Felixstowe port, where they were lashed onto flat racks by port stevedores. Savings for the customer were made by fitting the boom sections into 5 containers instead of 6 by interlocking the jib with some of the boom section. Transit time of 14 days to Haifa, Israel.

 


Cat 385 - Hong Kong

The Cat 385 was dismantled in Montreal, with everything being loaded into containers and transported to port. The main base section was collected from the yard and delivered to port to be lashed and loaded. Due to specific import requirements in China – the wood used for loaded was treated to make sure it was fit for IPPC regulations.


Cat 385 - Huangpu, China

Cat 385 Track Excavator was dismantled in a yard in Antwerp before being loaded into containers. The flat rack was collected from port and delivered to the yard for loading. The machine was dismantled to reduce costs for the customer and this meant that the machine could be shipped together and only one bill of lading was produced to make import of the machine easier for our customer. The units destination was Huangpu, China.


Merlo DBM3500EV - Kimbe, Papua New Guinea

Two units were transported from Ancona to Genoa, Italy, where they were lashed and loaded onto 1 x 40ft flat rack. This was done by raising the loading bucket to enable reduce the length of the units. This meant we could reduce the shipping costs for our customer. The 2 units were then shipped to Kimbe, Papua New Guinea.


Adblue - Tema, Ghana

30 x barrels of Adblue was collected from York and loaded into 2 x 20ft containers. This was then transported to Felixstowe and was then shipped to Tema, with a transit time of 19 days.

Adblue is used to reduce emissions and meet Euro5 and Euro6 Standards.


PTC 60 - Buenos Aires, Argentina

Due to the weight and static nature of the goods this PTC 60 was loaded into a 40ft open top container in Port Klang, Malaysia to be shipped to Buenos Aires, Argentina. Parts were shipped in conjunction with this consignment via LCL groupage.


Dynapac CC122 - Mombasa, Kenya

ROPS bar was taken off the Dynapac CC122 in Antwerp port and lashed to the front to reduce the height and save the customer on shipping costs. The destination of the unit was Mombasa, Kenya.


RT3-s - Buenos Aires, Argentina

The RT3-s rotary piling rig was loaded at London Gateway, UK. The kelly bar was shipped from Italy to the UK where it was loaded with the RT3-S and then shipped in a 40ft container to Buenos Aires, Argentina.


Powerscreen 2100 - Iquique, Chile

Powerscreen 2100 left the port at Bristol, UK to go to Iquique, Chile port.
The unit was sold on letter of credit, certificate of origin was produced, and the unit had complete marine insurance. The unit was thoroughly cleaned to meet export standards and was transported on a low loader to Bristol port. This unit was shipped RORO due to its size.


Wirtgen WR2500S - Jakarta, Indonesia

Wirtgen WR2500S Soil Stabiliser equipped with bitumen foam and water pump system left San Pedro, USA to go to our customer in Jakarta, Indonesia.
The unit was loaded onto a low loader and transported to San Pedro port, before being lashed and loaded onto a flat rack within the port. This unit was shipped with complete ocean insurance coverage and a certificate of origin was produced to assist with the import into Indonesia. This deal was done on a letter of credit.


Demag TC400 truck - Manilla, Philippines

A 1971 Demag TC400 truck mounted lattice boom crane delivered from Germany to our customer in Manilla Port, Philippines.

We always consider you as a valued supplier to us and will always make your offers first priority to us.
Thank you very much for your consideration and hoping to have business with you again very soon!


Wirtgen W1000F & Bitelli BB650 - Ireland

Our sales team provided a very smooth service for our customer who is a road construction contractor in Ireland who is a repeat customer with us. He bought a Wirtgen W1000F and Bitelli BB650 and we sorted out all transport services from the UK to Ireland so the whole process was completed by us.

I have had 2 deals already with Sigma Plantfinder. Very happy with your service and will come back to you again in the future when I need another machine. Will definitely recommend!

JCB 2CX - Hungary

Our sales team sold a JCB 2CX to a customer in Hungary who runs a home construction company. He was very happy with the service we provided. The machine we found for him came from Poland.

Very smooth transaction, helpful colleagues, good procedure, pleasant to deal with. Surprised you dealt with the Hungarian market.

Improved quarry output - Nigeria

An existing client secured a new contract and asked us to help him increase the output from his quarry, so we sent a quarry manager and foreman to Nigeria. The quarry was a small, inefficient hole in the ground, crushing every three days – clearly more than just an equipment problem.

 

Our men stripped off a load more overburden to increase the working area, created a roadway into the site and moved the crushing line down closer to the blast face. We also sourced, checked and shipped additional Pegson crushers and screens, a CAT 966H wheel loader and a CAT 330DL excavator to increase capacity.

 

Within a month the quarry was producing 1000 tons every day of granite aggregate.

I like dealing with you guys! Why do you think I keep coming back to you for more? You do a fantastic job
CEO, Construction Firm, Nigeria

Bespoke petrol tanks manufacture - Trinidad

One of the main road hauliers in Trinidad wanted to upgrade their fleet with 8 new petrol tanks, so we found a competitive European tanker manufacturer who built to our exact specification.

We shipped the new tankers to Trinidad, making sure everything was working well post-purchase and putting our client in prime position for new contracts on the island.

The tanks are going well, they have had no problems at all.

Supply of a Sandvik Rock Drill - West Africa

A major quarrying firm in West Africa wanted a rock drill for a hard rock quarry they were operating. We sourced a nearly new Sandvik DX700 rock drill, taking care of all shipping and transport, and delivering it on time into Lagos seaport, Nigeria.

We’ve since supplied other machines and looks to do more in the future.

We received the Sandvik DX700 Surface Rig last week on site. The machine is clean and in good working conditions. Thank you for the supply.”

Sourcing a rare Bitelli Paver - Rwanda

A client in Rwanda asked us to find them a Bitelli BB730 wheeled paver – an Italian brand bought by Caterpillar in 2000.

We knew one of our trusted suppliers had that exact model to sell, so our sales and aftersales team worked together to secure the deal and provide a great customer experience for both supplier and customer.

Just to let you know that the machine has been collected and is on its way to the docks.
Many thanks to you all for the help and ease of selling this machine. It has been greatly appreciated.


Shipping of a huge Bandit Beast Shredder - Nice, France

A client in Nice, France wanted a used shredder, and we sold them a Bandit Beast 3680, which was in excellent condition with very low hours.

At 4 metres tall, the 3680 is one Bandit’s biggest machines, but we managed to find a professional haulier who was prepared to tow the machine 1600 miles (2575km) from the North of Scotland to the South of France.

This transit went flawlessly, and our client was delighted with the efficient service

We received the shredder yesterday afternoon, everything went smoothly and we thank you once again for your kind cooperation.

Supply of rare Hamm Rollers - Barbados

A regional construction firm in Barbados approached us with a very specific request for two nearly new Hamm rollers, with a VIO vibration control system fitted.

This system is new, and quite uncommon on used equipment, but we scoured the market to find them, and shipped the rollers to the Caribbean, where the client was very happy with the shipping and aftersales service.

I must say you are very professional at your job and I hope we will have the chance to work with you again.

Jaw Crusher - Egypt

Sigma supplied a jaw crusher to a construction company in Egypt. The company was very satisfied with the machine and also the service they received from us and wanted to buy again straight away!

Good afternoon, I really do not know how can i thank you for your attention to us. We would like to make another deal with your company, so please do you have another unit identical to the jaw crusher we received from you?

Aftersales service - Philippines

A Filipino construction company have bought many machines from Sigma, but when they told us they needed spare parts for their rotary drilling rig, we sourced some used Kelly Bars and shipped the replacement parts to the Philippines immediately.

Our customer was extremely happy with the service, and we still do regular business with them today.

Even though we don’t know each other personally, our company will always remember how helpful you were to us. Hoping that it will be the start of a long business partnership. Your patience and generosity will always be highly appreciated

Shipping of a CAT Excavator - Ethiopia

A new customer in Ethiopia bought a used Caterpillar M320 Mobile Excavator from us. Even though there was lots of red tape to get around when shipping, our dedicated team used their years of global export experience to get the machine to the client in Africa on time.

Thank you so much. I would like to mention your strength first despite slow and bureaucratic working process in Ethiopia. The flexibility of supporting customers in a difficult business environment is very essential for mutual benefits

Shipping of a Bomag Roller - Thailand

A regular customer in Thailand was once again delighted with the service of our shipping team when he bought a Bomag BW 225D-3 roller from us.  We were able to let him pay via a letter of credit and the roller was on a vessel less than 2 weeks after it was finalised.

Shipping process was great. Very fast shipment!

Phytosanitary Certification for Wirtgen Road Planer - Mauritius

A company in Mauritius bought a Wirtgen 1000C Road Planer from us, but it was only allowed to enter the country once with certification to show it had been treated to minimise the spread of pests and diseases prior to export.

We organised the cleaning, treatment and inspection of the machine so it could obtain a Phytosanitary Certificate.


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