Globally recognized client satisfaction
Our company is in compliance with the International Organization for Standardization (ISO). This association allows us to give the confidence to our clients that our service is recognized globally as a reliable and trustworthy business that provides consistent outstanding results.
We have a team consisting of several departments including Procurement, Sales, Shipping and After Sales Care who work in synchrony to provide a great level of customer service to each client. We are able to guarantee that in the unlikely event there is an issue, we are on hand to address it immediately and resolve it.
ISO is a quality management system which directs and controls company activities which are related to meeting customer requirements, ensuring that structure together with planning and processes achieve the quality goals we have in place for customer service.
To achieve recognition from ISO, the company is assessed to confirm that our service is in compliance to the high standards being measured. This gives all clients the peace of mind that they will be dealt with in an efficient and professional manner.